Rotterdam Cruise Guide is an independent, non‑commercial hobby project providing practical information for cruise passengers visiting Rotterdam.
1. Controller
The controller responsible for the processing of personal data is Rotterdam Cruise Guide.
Email: info (at) rotterdamcruiseguide (dot) com
2. Personal data we process
Rotterdam Cruise Guide only processes personal data that you voluntarily provide, for example when you:
- send an email
- use a contact or feedback form (if available)
This may include:
- name (if provided)
- email address
- the content of your message
The website does not use user accounts and does not require registration.
3. Purpose of processing
Personal data is processed solely for the following purposes:
- responding to feedback, corrections or content suggestions
- improving the accuracy and quality of the website
- resolving technical issues
Personal data is not used for marketing purposes, newsletters or commercial activities.
4. Retention period
Personal data is not retained longer than necessary for the purpose for which it was provided.
Messages are deleted once they are no longer required.
5. Sharing personal data
Rotterdam Cruise Guide:
- does not sell personal data
- does not share personal data with third parties
- only discloses data if legally required
6. Cookies
This website only uses:
- functional cookies
- and/or privacy‑friendly analytical cookies
These cookies:
- do not collect directly identifiable personal data
- are used solely to gain insight into website usage
If analytical tools are used, they are configured in a privacy‑friendly manner.
7. Security
Appropriate technical measures are taken to protect personal data, including the use of an SSL certificate (https).
8. Your rights
You have the right to:
- access your personal data
- request correction or deletion of your data
- object to the processing of your data
You can submit a request via the email address listed above.
Requests will be handled promptly and in accordance with legal requirements.
9. Changes to this policy
This privacy policy may be updated if legislation or the operation of the website changes.
The most recent version will always be available on this page.
10. Complaints
If you believe that your data is not being handled properly, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).